What’s your plan for strengthening your
program? What systems do you use? At C4K we would suggest that you begin with a
site or program assessment tool. C4K has
two of them—the Super 7 and the Elite 8—but there are other tools that will also
help you take a systematic look at program.
We think it is important that you begin to assess
your program by first looking at the program itself rather than at staff. There will be plenty of time to get to the
people working in your program, and sometimes if you start with the people, you
overlook the aspects of program that structurally could be strengthened and/or
reorganized. Peter Senge in his book The
5th Discipline, gives an example of what happens when you get
into the “blame” game. If you wonder why
something isn’t working well and you go down the path of the people and the
supervisors, you could miss that the schedule didn’t have any time for
transitions built in, or the checkout system has parents moving to 3 different
spaces, or that the Walkie Talkies are ineffective. If you miss those items, you might
temporarily fix the symptom but you will not resolve the problem. To ensure you get to the “root cause” of something
ask yourself first “What is happening here?” and then secondly take a look at
the systems and structures you have in place to determine if something could be
addressed at this level. Ask for input
and feedback from your stakeholders and really listen to what they have to
say. You might want to make it your
process for people to identify something they think is not working or could be
working more effectively AND THEN
share one or more solutions from their own vantage point as to how the
challenge could be resolved.
Once you’ve taken a thorough look at your program,
identify your strengths and make a plan to celebrate those strengths. Identify 1-3 areas where you could strengthen
your program that makes sense with the direction you and your partners are
going, and then create a plan for the next several months on how you will work
on your challenge. If you believe that
training your people would help you be more effective, determine what each
needs—plug them into content training with C4K, and then coach them to
implement successfully.
You’ll discover if you work this plan you will
strengthen your program continuously and provide more effective learning
opportunities for your youth.
Check out the C4K website at www.consultfourkids.com and see how we can
help you with content training.